Drones may be a game changer for claims investigations and processing, said Kevin Quinley, founder and principal of Quinley Risk Associates. In a Claims Insights podcast interview with Claims Journal, he discussed the transition in the use of drones from strictly military operations to a variety of commercial applications.
Quinley described four main areas of impact that drone technology will have on the claims industry. These include:
1) On scene investigation and accident reconstruction.
2) Surveillance and the monitoring disabilities.
3) Claims settlements.
4) New forms of insurance coverage for drones.